Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Soft, pleasant silicone) but there was a foreign smell.
Delivery 2 months to Ukraine. the toothpick is cool, I recommend. Only order in advance
Nice. But with smell
All as in the description, soft, safe, the child likes
Super Toy, good quality
Great stuff, baby loves it
My son loves chewing on this toy
Consistent with the description, ideal for handle baby.
Arrived in a sacchettino transparent, no slip of prevenienza and certified… of 5 stars because is made well.
It was long, but nothing. The child likes, chews and I massage his gum. The only thing will collect all the dust. But I do not give her a child without washing her before.
Baby loves it, thank you! Easy to hold and perfect for gums
Гризунець have been denied through the stillness of tignev. Third-party smells are great. Packing in the podvyna package without poshkogen. Malyuk easily triples Yogo in the stream. Banana skin is not allowed to call viclikati vomiting reflexes. To the banana keel priemna shield for masagu gums. I'm going to sell for the goods.
At first glance, everything is OK, but how the child does not know yet (little more)!
Very nice and suitable material for babies.
Identical as copy bought in Poland
Perfect. Good quality.
OK, but without certificate. Not stinks.
Thank you very much for the goods. Very nice, high-quality toy. The baby really liked.
every thing good,recomended,fast shiping
Prefect product,as on the picture,very satisfied.
Everything is good, the baby liked the rodent, odorless, the parcel came to RB within 2 weeks
love this banana teether my baby loves it thanks store i received it in less than a month.