Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cute and perfect
Size fits all good, pictures and same quality, no smell, satisfied ^^
Excellent quality Good size Perfect colors
Good quality. It'll take a little longer for me to get there. The pants are something bigger compared to the T-shirt.
Labai grazus kokybe superine.verta pirkti.
Gorgeous full set! As for zdjeciu. Recommend. We have juz 2gi. Size 4T fit for 104
Good
Beautiful! Good quality. Vivid colors. I took a very pleasant surprise to see that the back of the shirt also brings drawings.
There are threads on the shorts. And the T-shirt is soft, good.
Good looking and quality worthy
Nice suit. On height 110 cm size 6 took. T-shirt is excellent, shorts are a little too big. Delivery 2 weeks to Chelyabinsk.
shipping was super slow it took and month and a half but the outfit is super cute!
I liked the suit, the quality is cool. Nakat is good. The colors are bright. Son's happy. I ordered the size 7, my son is 5 years old, almost 125 cm tall, sits just. It takes summer and everything. The only thing that had to wait very long in connection with quarantine. The order made 7.02, and I received it 16.05. But nothing, it just came to heat. The son is happy, and so am I.
Looks good, sewn qualitatively
Excellent suit, as in the photo! Size 5 T on a four-year-old child sat perfectly. Thank you store for fast shipment!
Great!
Quality is excellent! No smell. The color is bright as in the picture. For 5.5 years ordered 7
Cool set of fashion design! On the t-shirt is not a picture, but a sticker, i hope after washing will not fail. I took on growth, but like in size. Before spb drove a little more than 2 weeks, tracked to the end
Simple perfect ובדיוק like שמתואר in the picture!! Really liked recommend very
Perfectly matches the picture too beautiful
The set is excellent, the t-shirt is bright [cotton] shorts are fashionable on the pockets of rivets. but the size 5 for our 5 years is almost small. when washing 30 may not sit. factory quality!!!
This outfit is so cute! I love it. The material is nice, and the shipping time was super quick. I highly recommend this store and this item! :)
It's just like it's in the picture! Super fast to the state of oaxaca mexico, i'll keep buying with this salesman!
Very fast delivery. very cute outfit. unfortunately to small for my son.
GOOD QUALITY, THANKS!