Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
The shipping time consists of two sections –
Processing Time: Verification of order details, sourcing, quality checks and packaging. All orders are dispatched from manufacturer within 72 hours after the order is placed and the payment is received.
Shipping Time: The time is taken to arrive at the destination after dispatch from our warehouses.
We use a high-security checkout procedure on our site to protect both the customer and forhappybaby.com. This may extend our processing time up to 5 days as we fully verify our customers and fulfil orders
How long will my order take to arrive?
Orders are shipped by DHL, EMS, USPS and other delivery partners. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at [email protected]
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at [email protected]
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on www.forhappybaby.com.
You are protected when:
The item you ordered did not arrive within the time promised by the seller.
The item you received was not as described.
The item you received that was assured to be genuine was fake.
Where do the products ships from?
forhappybaby.com works very closely with top global merchants from all over the world to source and curate the unique products on the market at the best prices for you. We travel the world and meet trusted suppliers to put together a collection of fun and trending product, this way, you don’t have to drive around to retail shops, search thousands of different websites to price compare and get ideas…think of us as a one-stop-shop destination for the most popular baby, kids parents products. Because of this, your order can be shipped anywhere from the USA, EU, China, India, Indonesia, Vietnam, with USPS, DHL, EMS and other delivery partners.
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Took 6 size, at a height of 123 cm perfectly approached.. The suit says 130. For a walk in the summer evening will do. The pocket only on the pants of another color does not look very good. In Hmao, the parcel drove a month.
The quality is good, exactly like in the photos. The size is quite big for 9 y.
Nice suit. Threads do not stick out. Shipping fast.
muy bien
Great suit
Good costume!!!
I recommend
Though big for my son
Good color, as in the photo from the store. no smell. Very long delivery 2 months!!! At Chinese customs, there were several orders from different sellers in one parcel. On height 120 decided to order size 6. turned out to be very large. Tag on suit 130. Not for 6 years, but for 7-8 years. I attach a photo with a ruler. Quality is satisfied. Just wanted not quite of thick material. Suit Cotton, light, thread does not stick out.
Suit good but оказвлся very large carefully, no smell.
I will put 5 stars, as the suit exactly corresponds to the description, I did not consider what kind of fabric there. And the fabric is the most common simple cotton, from which tights sew, with loops from the wrong side. And stripes one in one lamp for tights, I have a grandmother such sewed. Of course, I expected something more decent-well, it's my fault. I planned the child on fizru, now I do not know where, but in extreme cases, we have a garden. Otherwise everything is fine. Sewing is excellent, the seams are overlaid, the labels are present, there is no smell. The size took on growth, we are still great, on which I expected. In appearance, the cut is not narrow. Yes, the pocket on the pants behind is red, but it does not bother me, unlike cheap simple fabric. If the fabric suits-take, otherwise the suit is good. Delivery e-package 5 weeks: 30.11 order, 4.12 shipment, 6.01 came to Moscow region. In the photo, the costume looks normal, and in life it's too simple and rustic, but this is my opinion. Thank you!
Good, a little more, US 6.10
Good, but very much more .....
It came all on time, liked the fabric, the size matches, cute
Very large, ordered for 9 years in the end for an adult was))
Suit bolshevat, but it's not critical! No smell, the material is good, the color is as the picture
The suit is great. Quality is good. We order the second more size. The first suit was taken, too, with a margin, but have already grown. When washing does not shed does not sit down. I recommend this product. Thanks to the store for the quality goods and good work.
Great suit, in size
Came quickly, there is no smell, the seams are even! Everything is fine only a little on growth :)
Delivery 3 weeks. Neat and beautiful suit, distract the photo. Cloth is dense. Thank you store. 10 ++
Suit super!!! I ordered the second one for growth. Size 6 for height 122 is normal. Ordered 8 size, it will be good for growth 130-135 probably. Knitwear is good, not very thin, with frequent washing, neither color nor size has changed. I recommend to everyone.
I love good quality
Nice suit. Thin. Suitable for autumn and spring. Colors bright.
I ordered for the age of 8 years, but the costume came at 150 cm height. A little more, in six months it will be normal. Quality at the highest level. All seams are smooth, the colors are bright, everything is perfect. Thank you store!
Very accurate