Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
The shipping time consists of two sections –
Processing Time: Verification of order details, sourcing, quality checks and packaging. All orders are dispatched from manufacturer within 72 hours after the order is placed and the payment is received.
Shipping Time: The time is taken to arrive at the destination after dispatch from our warehouses.
We use a high-security checkout procedure on our site to protect both the customer and forhappybaby.com. This may extend our processing time up to 5 days as we fully verify our customers and fulfil orders
How long will my order take to arrive?
Orders are shipped by DHL, EMS, USPS and other delivery partners. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at care@forhappybaby.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at care@forhappybaby.com
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on www.forhappybaby.com.
You are protected when:
The item you ordered did not arrive within the time promised by the seller.
The item you received was not as described.
The item you received that was assured to be genuine was fake.
Where do the products ships from?
forhappybaby.com works very closely with top global merchants from all over the world to source and curate the unique products on the market at the best prices for you. We travel the world and meet trusted suppliers to put together a collection of fun and trending product, this way, you don’t have to drive around to retail shops, search thousands of different websites to price compare and get ideas…think of us as a one-stop-shop destination for the most popular baby, kids parents products. Because of this, your order can be shipped anywhere from the USA, EU, China, India, Indonesia, Vietnam, with USPS, DHL, EMS and other delivery partners.
For 5 and a half years, chic!
We take the second time, we like it very much. Stretch well, the child is comfortable, everything is sewn neatly.
I am terribly satisfied. For synka almost three years fit perfectly. are mieciutkie and stretch. need domówić other colors. recommend.
I order already 6-7 pants and never disappointed, after a lot of washings retain their appearance. Recommend.
Mega, mega and again Mega. Comfortable to touch, stretch. Fast delivery.
Super panties. Last year I took such mustard, in this-brick. Nice color too. 20 days delivery to 56 region.
On March 5th I ordered, on April 14th I received in the Tver region. Good quality goods, son in size, packed well. Thank you store!
It's been a long time.
The quality is good, stretch, the seams are even, the child's height is 109 cm, the size is 5 t just, as I wanted for the spring-summer is perfect. I took with a coupon for only 370 rubles, an excellent price. I'm happy with the order, I'll take it as a grow, more.
Jeans are just super!!!!!! Quality is excellent, soft. Sewn very high quality, there is no smell. The seams are even. Rekamenduyu to all 100%
Panties of excellent quality, for the kindergarten is not a replaceable thing, but size 6 is 110 height and thin, thanks for the fast delivery, but we are small
Cool jeans. Very well stretch. The color of the blue is darker than in the photo. On the daughter of 2,8G height 98 cm 15 kg pants are slightly too big in the hips and the length needs to be tucked, but I vice versa and wanted to be more on the growth it was possible to carry. The package came to Rostov quickly
As in the description, the size of 6 T is 110 large. I'll reorder less. These are for growth. Soft stretch, for active games the most that, very thin... For gaming, matinees, trampolines where warm and comfortable clothes are necessary.
Pants came quickly quality good thanks to the store
Pleasant to the touch. Stretch. Size 24 m per child 11 months with a small margin of growth. And the width is just right.
Good panties. This is already the second, more size, the first demolished with pleasure.
Came very quickly. Everyone is happy)
Panties are cool, like jeans from far away, but in fact rag. Of course fade, but for such money will go
Pants came dark blue. The pants seem very narrow. Good though the fabric stretches.
Thank you all perfectly recommend
Jeans perfectly stretch, when washing do not shed, perfectly packed, without foreign odors. The son wears a size of 110, took for 5 years-fit with a comfortable margin with the store did not communicate, came quickly and tracked.
Excellent panties. Lungs. We grow, about 116 growth
Excellent panties, maybe I will take more
Excellent) there would be sizes for 7-8 years-would order more-undoubtedly! Slightly darker than they have in the photo-more brown than yellow
Boy with a height of 1.05 panties back to back but cool, walked 2 months to Ukraine