Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The tag says 110. At 92 growth as a short cloak. The gloves were rolled up and very good.
Many thanks to you for the delivery fast. Everything looks good, as in the picture.
Very beautiful, please my daughter a lot
For a girl 1 Year 3 months is great size 2 T. Let's leave it to grow. The quality is good, but the rubber application, I think the washing will not stand. Product and store recommend.
Beautiful windbreaker, there are no questions about the quality, all the seams are even, neat, the buttons are good. Satisfied with the goods. I did not communicate with the store.
The raincoat, as in the photo. Very thin, but beautiful and bright. I took 2 T-this is for a height of 90 cm. The child is about 80 cm tall and you can wear it now, turning the sleeves. A good option for a warm spring and summer.
Compliant product. Very nice coat! I am delighted!!! And arrived in less than two weeks! Thank you!
I did not guess with the size, it turned out to be two sizes larger, my daughter is 92-98, but the quality is very good!
Sent quickly, came a good cloak. My daughter is on the rise, but it's also good to walk up the sleeves.
On the label is indicated 90 cm, about 1,5 -2 years will do. Quality is excellent
Very beautiful and good quality Attention to one thing, the sizes are small, my daughter has 4 years and I bought the size 5 years 120 and the size is perfect.
New nothing I will write, above all praise, there were a couple of protruding threads, but not critical, I advise you take, the child 2 years 12 kg just right, the sleeves in place
Delight! Very cool cloak. Approached perfectly, the color is bright, stitched
Super fast, good raincoat, store recommend
Excellent raincoat, the child 1,11 took the size of 3 T, sleeves with a margin, the length is normal. Because of the holidays of the new year did not send for a long time, but when sent came in 2 weeks
Super
The product I love. Good quality. Printing is fine, strong colors. The length of the casaca seems perfect to me for my almost 3 year old daughter. The only thing that fits big is the sleeves. It hasn't been tested in rain yet. He arrived in cusco (Peru) in less than a month.
Quality is excellent
It's okay. Thank you)
Cool cloak, color as in the photo, but flowers are thermal stickers.
Very accurate the quality very good Very satisfied Thank You
Windbreaker came quickly, very bright, Beautiful, light, took on growth for the summer. The quality of tailoring liked its money is worth, on the buttons.
7 weeks to Moscow. Everything corresponds to the description. Color as picture. The raincoat is very beautiful, bright, lining too. Water and air, of course, does not let in. I recommend the product. Everything is fine. Thanks to the store.
Lovely windbreaker. The color is sooo beautiful, bright print. Everything is done very qualitatively. Insanely happy with this purchase. Thank you store
Happy with my order. Thank you!