Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really nice and the delivery was fast. Thank you
Delivered in 6 days! Quality is super.
Quality is very good. It came quite quickly... for 5,5 years I ordered 6... a little too big skirt at the waist .. not critical. Enough for 2-3 seasons... very satisfied with the order. I recommend to everyone.
Thank you well received Very nice dress
Delivery 2 weeks. Cool suit. Ordered for growth.
Item received. fast delivery. good quality. a little confused with the size. but nothing, it will be on the growth. The order was tracked perfectly. The store is 5 stars.
The suit is very good. Took on growth. The quality is excellent. The parcel went for a long time. I recommend the store and the product.
Suit class. At a height of 107 cm took 5 size. I think for 2 years enough
Suit Super!!! Soft, fluffy, high-quality. The child does not want to shoot in delight. The store is a huge gratitude.
The girls approached for 3.5, even a duck with a margin, in general the size 4 corresponds to 4 years, enough for us for spring and autumn. Very soft pleasant to the body, very satisfied and my daughter is delighted!
Used to the fact that Chinese products are small, ordered for a larger size, will have a child to wear next year. Order processed, shipped and delivered quickly enough. quality is good. You can safely order. Put one fives
Excellent product, very good quality and exact sizes
The costume was sent out for a very long time, probably because of the situation with coronovirus, finally came, the quality is not bad, warm, odorless, the thread does not stick out, the size matches, even a little more, I recommend. Thank you store
Charming costume! Soft and warm. Neatly sewn, the threads do not stick out. The store sent it quickly enough. I advise you.
Suit just super daughter really liked
Size is perfect as mentioned and quality is good
Very beautiful thank you is good warm thank you and I arrive soon thank you
Is nice, arrived quickly
Tiger Tiger was really pleased four key
Very nice thank you to the store
be advised, the skirt will require you to sew in an elastic band (not provided) so it will stay up. but it is very cute and very warm. my daughter loves it.
Beautiful, quality stitched suit