Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thanks for the jacket. Already 2 order. Quality, odorless, soft. It is a pity that there are no such on adults
The jacket came relatively quickly, the track is tracked. The quality for its price is almost 900₽ appropriate, the material is thin, but for the summer it will go, the size was taken for growth, so the parameters correspond to their own. It was upset that the jacket came without one button on the sleeve, there were no additional buttons, so I had to open a dispute to return some of the money, as the buttons will have to be replaced on two sleeves. With the store it was not possible to agree, as in the dispute the money was partially returned, still I save five stars. I'm not sure that I will still order from this seller, but in general I recommend.
Drove the order for a long time! Very! At 2.2 the size of 3 T is almost in Butt. Although B for spring/summer it was enough for us to wear. It was necessary to take 4 T, it would be like an oversize fashionable now, and then the village would be straight in size. I'm afraid for the winter we can grow it. On quality-there are no pritenzy. Well, a little strings, the sticks are somewhere not a smooth line-well, it's nonsense. I recommend this product.
Very cute just as on the picture
Item was as described and feels great. Seller shipped the item quickly. Highly recommended.
The jacket came like in the photo. I lost with the size, I wanted to be, as an oversize, on the table of sizes like I chose correctly. Daughter 4G and 3 M, ordered a size of 5 T, for growth of 107 and 20 kg, the jacket in the butt, the buttons barely fastened. Turned to the store, sending a photo, the seller could not help, saying that the jacket was very approached)
Kurt of excellent quality, all the seams are smooth, neat. The size corresponds to the description. My daughter is happy.
Cool! For 4,5, we are free to grow 110
Cool! Size!
The jacket is excellent, i order the second, the first lost on the first walk)) it happens)) i mean that the goods are worth it, neatly sewn, very beautiful embroidery!!! Delivery month to mo. Thank you very much to the store, success.
Very good quality the sleeves a little big but good.
The jacket is good, the fabric is quite dense. Sewing quality, threads do not stick out. Брала at 6 years old baby-sleeve длинноваты slightly, попу half closes. Enough year for 2 exactly.
No buttons on sleeves♀️
The jacket is not bad, but! Came with a stain on the sleeve and a torn button (opened a dispute, the store returned some money, so in principle i'm happy) size 5 t for 5 years and height 110 cm came up perfectly!
The jacket is not bad, but small.
Great quality! Received in less than 15 days, I recommend +++!
amaizing, and in a short time
Not bad, i recommend.
Quality is very good. Very soft. I really liked it. my daughter is just
The jacket is good, there is a stock for height 107, everything is fine. Seller thanks and successful business!
Card liked) for a child 3 years took 6 t and there is a stock
We all approached, the quality is excellent, sewing neat. Thank you!
Outstanding yakichi and shvidka delivery
Thank you very much store for the good goods
Everything is very cool, the quality is excellent, i recommend!!!