Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sent quickly, got quickly. Thin raincoat. It is difficult to say whether all the norms are sewn, because i took on growth-i can not measure. Like all the norms, only on the collar there is no label (as in the photo of the store), and external with different inscriptions (it is not clear why). Took for 2 and 3 years, the difference in the sleeve cm and a couple cm in the chest, the coloring of the jackets is different.
I got it. i'm delighted. the child is 2,5, i ordered 5t-a little too big-it looks like a raincoat.
It is very well made, i recommend the product and store
All great, great quality and shipping very fast
Love it. Same as picture!
Great item! delivery instant!
Perfect! For a 18month girl it's a bit of a grade but you can use it without losing it, it will come perfect until next spring
Year and two size took 24 months perfect fit enough autumn
Product is as described, thank you so much. And the delivery was very fast within one month I received my parcel.
Realy nice jacket, easy to open, nice colours
Rewelacja! Recommend 100%
Wonderful jacket
Kuteczki qualitatively rewelacja. Zamówiłam for 3 years, for our 2 years perfect. Recommend.
Excellent model, i take the second one for a bigger size. I really like both me and the baby. Delivery to yaroslavl region in 12 days.
She's wonderful.
Great windbreaker! A little had to cut threads, but not critical. Size 5 on our height 106 cm sat with a stock.
Cool windbreaker recommend. I took the size with a margin of 5 t turned out a lot (now size 80) while we will wear it as a raincoat. Now exactly for a few years enough. The price is too high.
I ordered the size 24 m, the child 1,1 year. It is written rostovka 90. We have a height of 82 somewhere. and a weight of 12 kg. Everything came perfectly) thin. Just like a raincoat. Delivery mega fast.
Super
The jacket is nice. I hope it will be perfect for the autumn
Windbreaker was a month. Corresponds to the description, bright, stitched qualitatively. I took the size of 3 t for a child with a height of 84 cm. Too big only slightly. From the windbreaker in delight. Seller recommend.
Very nice, thank you!
Windbreaker super. The only negative is very long delivery
Jacket goodly. Colors saturated. For my dosc large 3latki zamówiłam 5 t currently its size is 104. For drobniejszego boy rozm 92 is with light zapasem :-) zamowilam 21.04 and has come dzis 6.05. -2tyg.
Super jackets!!! Autumn bright, beautiful. On one slightly not even seam on the sleeve, but this is not visible. She took for her daughter (3 t 100) and son (18 m 80). After reading the reviews took the size in size and unfortunately lost, my straight back to back, even too small ((((i will re-order the size more. Delivery 2-3 weeks, everything was served. In general, i recommend!