Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
The shipping time consists of two sections –
Processing Time: Verification of order details, sourcing, quality checks and packaging. All orders are dispatched from manufacturer within 72 hours after the order is placed and the payment is received.
Shipping Time: The time is taken to arrive at the destination after dispatch from our warehouses.
We use a high-security checkout procedure on our site to protect both the customer and forhappybaby.com. This may extend our processing time up to 5 days as we fully verify our customers and fulfil orders
How long will my order take to arrive?
Orders are shipped by DHL, EMS, USPS and other delivery partners. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at care@forhappybaby.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at care@forhappybaby.com
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on www.forhappybaby.com.
You are protected when:
The item you ordered did not arrive within the time promised by the seller.
The item you received was not as described.
The item you received that was assured to be genuine was fake.
Where do the products ships from?
forhappybaby.com works very closely with top global merchants from all over the world to source and curate the unique products on the market at the best prices for you. We travel the world and meet trusted suppliers to put together a collection of fun and trending product, this way, you don’t have to drive around to retail shops, search thousands of different websites to price compare and get ideas…think of us as a one-stop-shop destination for the most popular baby, kids parents products. Because of this, your order can be shipped anywhere from the USA, EU, China, India, Indonesia, Vietnam, with USPS, DHL, EMS and other delivery partners.
Very beautiful dress. Cotton lining. As a gift, the store put the bracelet. Height in the child 104 cm. The belt is large, it is necessary to redo. Delivery 1,5 months.
I really liked the dress. Pleasant to the body. Cotton lining. The dress goes in size.
Dress is good, quality
Cute as in the photo
Ordered 11.11, came 26.11. The dress is cool. The seams are even. For 6 years took 6 size.
I ordered size 6 for girl size 116 cm very nice nice lace. Fast delivery.
Cotton dress. Size 6, on the tag 140. The girl is 105 cm, the length is just below the knee, the waist is in place. The only armhole is slightly piston, since the girl is thin. What upset is the smell of mold from the dress, but after washing everything is fine. Track tracked.
Cool
On thin
The dress is cool, very beautiful, the size grid is the same, the kindergarten is the most.
The dress is excellent. We take 2 times in the photo the child is 98 cm tall. The village is excellent. The strap is large. But you can trim. Delivery month.
Satisfied, thank you very much, fully corresponds to the description.
Very fast shipping. Packed in 3 packs. The store put a gift, a red thread with a heart. I ordered the size 2 t, the tag says 110. It's not very scary, the main thing is not less! There is a smell of old congestion, but after washing everything is fine. Lining fabric is not synthetic, very light and elegant!
Dress goodly
Seller quickly and wonderfully i will certainly repeat again. Highly recommended. It's an excellent quality.
I ordered not the first time. Excellent dress, and most importantly that cotton and good enough, without synthetics...
I take the dress for the second time, very beautiful and well sewn, cotton lining, then what you need for the summer, thanks to the store, delivery fast
Delivery is fast, to krasnodar less than a month. Quality is decent. A little with the size missed, long, thought that it would be small. For 5 years granddaughter height 110 cm ordered a dress for 6 years. Nothing, children grow fast. Leather belt to the dress and, as always, as a gift, a red rope from the evil eye.
All OK, but stinks soooo
Very nice.
magnifique
Very beautiful, good income, not only has a smell nice but the quality is great
Delivery 2,5 weeks. Very beautiful light dress. Thank you.
Good
nice