Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
The shipping time consists of two sections –
Processing Time: Verification of order details, sourcing, quality checks and packaging. All orders are dispatched from manufacturer within 72 hours after the order is placed and the payment is received.
Shipping Time: The time is taken to arrive at the destination after dispatch from our warehouses.
We use a high-security checkout procedure on our site to protect both the customer and forhappybaby.com. This may extend our processing time up to 5 days as we fully verify our customers and fulfil orders
How long will my order take to arrive?
Orders are shipped by DHL, EMS, USPS and other delivery partners. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at [email protected]
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at [email protected]
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on www.forhappybaby.com.
You are protected when:
The item you ordered did not arrive within the time promised by the seller.
The item you received was not as described.
The item you received that was assured to be genuine was fake.
Where do the products ships from?
forhappybaby.com works very closely with top global merchants from all over the world to source and curate the unique products on the market at the best prices for you. We travel the world and meet trusted suppliers to put together a collection of fun and trending product, this way, you don’t have to drive around to retail shops, search thousands of different websites to price compare and get ideas…think of us as a one-stop-shop destination for the most popular baby, kids parents products. Because of this, your order can be shipped anywhere from the USA, EU, China, India, Indonesia, Vietnam, with USPS, DHL, EMS and other delivery partners.
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Funny thing as a gift! securely packed, came whole, in working condition. included charger, 2 spare screws and cross screwdriver. The design looks fragile, but for a while enough. The parcel went a little more than a month in Mo, but in the delivery time fit. Maneuvers not only up-down, but also in the sides. the closer to the obstacle, the more sharply changes the direction to smoothly control-you need to keep your hands away.
Brilliant! Didn’t think it was working but threw it up and it works like a dream!!! Thankyou!!!
Super produit je vais and recommander
very good
Amazing toy kids loved it
loud fan noise. but children like it.
woot woot
We got everything working.
Christmas present, my son loves it. And the other kids too. An order planned in the coming days
Everything works fine
Thank you very much the delivery is very very fast
The plate starts if you throw it :) cool thing.
Very cool fun Children satisified
Shipping super fast. Toy satisfied
Kids love it!
working perfectly. Worth
Delivered quickly, about two weeks. Ordered blue and red, came two blue with remotes. With home delivery from new mail.
Super Fun for a twelf years old girl. And the cat is very interested as well.
very nice. i like it. it works. i hope my kid will love it too.
delivery 15 days !!! super. arrived packed good. and works !
A beautiful and wonderful product, small in size and suitable, with several additional parts for the fan, thank the store for trust, high quality 1000%
Great little drone! Delivery about a month. No damage. Included: Drone in box, spare screws, screwdriver plus cable. The case is made of soft plastic, when turned on, the blue LED lights up, you throw up begins to fly, the obstacles fly off yourself, if you catch and flip off, the sound of the toy resembles a fly. When charging, nothing burns, when the red diode lights up. Flies minutes 3-5, after charging about 40 minutes, the child is happy, I too. I recommend!
The toy came quickly, a month later brought the courier. The box was slightly crumpled, wrapped in a puffy, afraid that the toy would be damaged, but it cost, everything is safe and unharmed. Plate made of soft plastic, complete with 2 screws, screwdriver and USB cable. Bought a toy as a gift and surpassed all expectations, entertained not only children, but also adults. The only negative, quickly discharges, after 40 momentary charging flies only minutes 3, then extinguishes the green indicator and the drone begins to decrease, while the red and blue indicators remain warm, but the start is no longer possible.
Great little drone! Delivery about a month, handed the courier. No damage. Included drone in box, spare screw and screwdriver + cable. Charges about 30-40 minutes. Flies from 5 to 10 minutes. Proximity control works fine. Sometimes the drone fills under the ceiling at maximum revolutions. Turning turns off. The son is happy, so am I. I recommend.
Delivery to the perm region of lysva 20 days j-net, russian post. The toy is not crumpled packed perfectly, a small quadcopter. The case is made of soft plastic, when turned on, the blue led lights up, you throw up begins to fly, the hand of the wall flies away from obstacles, if you catch and turn off, the sound of the toy resembles a fly. When charging, nothing burns, when the red diode lights up. Flying minutes 3-5, after charging about 40 minutes, the battery capacity is about 250 mah. I recommend to buy dit quite.