Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool suit, warm. A little threads stick out, but it's not stupid. Prodovtsu quickly issued an order for this many thanks. I recommend.
good
ok
Delivery is very long. But I liked the suit. Soft, warm, bright.
very good
Got a suit and it stain, does not wash off what we do with it, the goods went a long time
The order is happy, delivery to Moscow month, the costume itself is very soft and warm, on fleece, looks like in the photo. Now I will wash the suit, after I will add a review)
Norms
Very beautiful and warm
The kit came for 3 weeks in stavropol. Quality is good. Ordered the size for 24 months, very little bolshevat (baby 1 year and 3 months).
The suit is good, went a little longer than a month. The child is 7 months old, ordered a size for 12 months, there is a small stock, just for autumn, so take more size and it will be just. There is a smell, but after washing i think it will not be) the quality is not bad, like cotton, but with the addition of something)
Thank you. Came quickly. The cabin is cool, on fleece. For 1,5 with a margin (9 kg, 75 cm).
The child has approached 3 months.
Warm, soft suit. I liked it very much. I took it with a margin, we have a year, the stock is good. Delivery to belarus 20 days.
Super super super super super super super super super super super super super super super super super There was a small defect, the store for it offered to return the money. returned in 2 days. I will order more. good sales to you
Suit super. The material is soft and warm. Thank you. It came quickly.
Everything is fine. For 24 months bolshevat for 1 year, but also wanted to grow
Really liked, warm is beautiful Got well ahead of schedule…
nice product
Super suit! Thank you!
The costume is lovely. Beautiful, soft. Of course, synthetics are present, but to the touch, pleasant. Bought as a gift. The store is well done, sent immediately. Delivery about a month.
like the package, fit well a 9 months bae
Shipping 20 days. So quickly for a long time did not deliver parcels. Thank you
J'adore
The package is torn. But the contents did not suffer