Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Daughter wear size 116/122 and is almost just in time. Very fast delivery.
The dress is cool. At a height of 92 cm and a weight of 13.5 the village is good, with a margin
Product high quality, workmanship very well done
I liked it very much! T4 is suitable for size 104. Let's see how it will be after washing
Thank you, the quality is good. The height of the girl 85, took 3 T, sits freely and a little long.
Excellent fabric, description is exact
Great stuff, really fast shipping
Cotton, very nice, soft, the child is delighted as soon as she dressed on it)))
Very comfortable
Very good The fabric is good quality
great quality and super fast shipping
great quality!
Cool Material, uszycie, fast shipping. Ordered goods for 5T size measuring, my baby is slim and small wiec too large, but dorośnie. recommended with a pure heart.
It's beautiful, it came very fast. Happy with my purchase
parfait
Cute dress
Thank you. The dress is of excellent quality. Thank you store
good quality
thank you
cool looking dress. good quality. I would say it's fir spring/ fall not exactly a winter dress.
Good quality dress! The size corresponds, which is very pleased!!! Many thanks to the store for the goods!!!
I really like these dresses, I take the second time and everything is perfect, before that I lost a little with the size, so the dresses will fit in the summer, now took to the kindergarten. For a girl of 5 years, height 116 cm size 5 T perfectly fit. Came the parcel for 2 weeks in the Moscow region
Delivery was very fast. Good dresses, very pleased with the fabric. Dense, not synthetic. Applique, buttons and seams-all quality. There is a small smell, but disappeared at the first wash. Took 4 T for a girl of 4,5 standard complexion and average growth. The sleeves are just right, but the length of the dress is short enough, like a tunic, only the ass covers.
Beautiful and soft, the size 3T dresses perfect on a girl of 2 years.
Good