Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality is very good.
Dress Super and quality
Tight jersey. I liked it. Strips are slightly darker than in the photo. for a child of 5 years, size 7 is slightly too big. The store sent quickly, in 10 days it came to Krasnodar
A gorgeous Dress with a beautiful Applique.
Quality is satisfied. The speed of delivery pleases. Size corresponds to age. Seller recommend.
Excellent dress, just gorgeous. Qualitatively sewn, fit for a 4-year-old girl.
Dress Super Baby satisfied. Cotton. I recommend delivery 2 months.
The dress is cool in quality and size is not mistaken. our height is somewhere 95 cm.
The quality is excellent, the seams are even, there is no smell. Fabric almost 100% cotton. In general, excellent goods for their money. Also put a gift-a handbag
Good cotton dress, very satisfied
Everything is fine, we came up, we are 6 years old, took 5 T, the village is good, to the knee length, thanks to the store, it came faster than written.
Delivery is fast. Dress class!!! Corresponds to the size. I recommend.
Nice dress. It is a pity there is no bigger size (in particular our colors). Size 7 per daughter 122 cm back to back. Sleeves only-only. It is washed easily, the fabric is pleasant, cozy. My daughter really likes it. Sent quickly. By time delivery average.
The goods never came, opened a dispute, the store offered to wait, but I refused. Returned money
Easy top! Dress is very comfortable to wear and is very beautifully finished! Very fast delivered, at 26.12. Ordered, at 09.01. In Switzerland arrived! I commend the Seller very like!
The order did not come.
Stunningly beautiful dress. Very stylish. Excellent quality. The size is the same. I recommend.
Looks just like the picture. And arrived very fast. I ordered the dress 12/25 for my daughter to wear on her bday 2/14. It took 13days to reach me in the US, not bad at all, thanks. I will purchase from store again.
Thank you very much, received +++++++++++
Dress as in the photo, very high quality, cotton. I recommend
Height 118 cm size! Excellent!
Very good fabric quality. Recommended
Beautiful dress. The quality is excellent. All seams are even. Appliques neat. Soft, dense cotton jersey. Everything is fine!!! One of the best purchases on Ali. Thank you store!
Dress wonderful
Everything is fine