Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
From-65 cm; about-82 cm. The child is comfortable in them. The fabric is very pleasant to the touch. Thank you.
Melting is not small, excellent
Excellent material
Good, bright shorts. It is necessary to take a couple of sizes more, then generally Super
10 T per 140 slim boy
Size is the same, good quality, delivery a little more than a month.
Very cute shorts, I liked, I think we will swim in them, a cloth for swimming. Thank you.
Shorts are cool, the colors are bright, they fit in size, for 9 years, I ordered a size of 130 on thin, but there are no mesh inside, it is not convenient without a mesh to swim, it will rub, it will be necessary to sew, and so really liked, without marriage, without threads, packed in a branded package.
Great shorts. You can order. In the photo height 130 cm, weight 24 kg. Waist 58 cm. Hips 62 cm. There's a stock. Took the size 8. the store many thanks.
Cool shorts
Very cool, took two sons 5 and 10 years, the size is larger than the size grid, approached.
Shorts received, in the evening we measure, but I think everything will fit
Shorts are excellent, in size. One but-no inner mesh, I do not know whether it will be convenient in them
Mega-fast delivery 9 days and super quality
Excellent shorts, on a thin child of 2,3 sat down as it should.
Received for 2 weeks, excellent quality, the mesh inside is not, the size of 14 t came up perfectly on a large boy height of 150. I recommend.
Thank you for the fast delivery!!! 10 days somewhere .... Shorts are cool, the colors are bright, i hope not shed after washing... The child will be satisfied-confident!
Perfect for high 135cm Good quality and fast shipping
Thanks, they are very nice, the fabric is very light, they are worth it
I took my grandson for 9 years, everything came up he is large, height 13g
Delivery is fast. Quality is good. The size grid corresponds.
Good
As described, arrived very fast
The package came quickly. Shorts as in the description, took for 8 years.
Took 12 size for a 12-year-old boy, at the time) came quickly)