Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent Product
Very thin, only for the spring, the quality was pleasant
Excellent jacket for the off-season.
It was almost 2 months old, the jacket is cool, for autumn cold or warm winter. Thank you to the store. Took on 95 cm height 3 T, just.
The jacket is excellent, I take 2 times, corresponds to the size, the store is good, the delivery is fast!
Excellent quality, I will order more for growth))
The jacket is cool. it is sewn well. on the growth of 116 took 6 T. It is written 130 on the jacket.
Cool jacket
The parcel was about a month and a half, took it in the post office even later for a week because of New Year's prazdikov. The quality is super, sewn neatly. Thanks to the store. All as on the site
The jacket is very good. Sewing neat. Corresponds to the size table and the photo of the store. Relatively not expensive. Delivery is not long. Definitely recommend to buy.
Quality is good. Fleece lining. I already order the third model of a children's jacket and everywhere there are no strings on the hood, and so everything is fine.
Beautiful, for autumn-spring.
Jacket Duje klasna!!! I recommend
The jacket came quickly, for 2 years took 4 T. With a margin even turned out. I like everything, I recommend
very fast delivery... corresponds with the size... good quality... recommended
Jackets are good for the spring will go. The store did not send for a long time, waited until the last. Went for a long time, came only on 18 Dec, the term expired on 19 Dec (a whole month). I thought that it would not come. Well stitched seams, there is no smell, the color matches the size. I advise you to take. I took two, Red 3 T and blue 4 T. The second photo shows how long the sleeve is 4 T (blue). The color of the jacket (3 T) is red, but the photo is not visible.
The jacket fit well on the baby 1.4. The sleeves are long, that is, with a margin of good. The photo is tucked. well, in general, the jacket has a good stock. all as planned.
Good for spring warm