Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery less than a month, took for 815r. For this money is normal, the color is the only red bright, slightly different from the photo
A good suit, we'll sink. Took on the growth)
Delivery was sooo long, delivery time was extended, that in the end the suit could become small, even the argument opened. But thank you everything is fine and the quality is good. The dispute closed. The store is honest and sociable.
The tie was broken, but very nice. Thanks to the store.
Excellent suit, ordered the child for a photo shoot, height 82, took size 80, pants a little long, not critical, the top sat perfectly, the fabric is light, a mixture of cotton and synthetics.
Quality is good, but sent the wrong size, opened a dispute, returned almost half the value.
Suit is excellent and fast shipping!
Very nice, but the waiting time was very long
Very beautiful suit, soft nice jersey, synthetic shirt fabric, but soft. Threads do not stick out, there is no smell. On the growth of 80 with a margin, but not on plump. We're just right. Reached the parcel to Krasnoyarsk for 3 weeks. Thank you store!
The order came quickly. Everything is good, there is no smell.
Very good.. Well
Quality is good, delivered a little later than the deadline.
different then picture not same
I liked the quality. Walked a little over a month. The track was not tracked, but when I came to the post office, there was a message about it. I recommend.
A big if not very nice fast shipping
Excellent costume, nice fabric, sewn neatly, on a large one-year-old child took the size of 18 m, approached. Not quite successfully sewn butterfly-low, not under the throat. For such a price-a successful purchase.
Exactly like the picture
i like the product
Super quality! Thank you very much!!!
goods correspond to the description, pleasant material, very fast delivery
The suit is cool, stretches, weave tight, on the tag height of 90 cm, corresponds to the size, the thread does not stick out, the butterfly on the glue so fell off along the way but not critical!
Took on DR for a year. With the size I lost, we are 11 kg and 76 cm 10,5 months Big, pants with a vest are basically normal, and the shirt is very big. For a month and a half we will not grow to this size, the shirt will have to buy another. The quality of the shirt is good, where threads stick out, but not critical, the pants and the shirt are so quality.