Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super!! Baby delighted
Glasses are good, only the color is not the one that ordered
Glasses are good. For three years-large, for 7 years just
For my son, 1 get some big but he has him very like on
Very pretty delivered with storage bag and clothesline it goes perfectly to my 4 year old boy
very nice quality
Quality glasses, bows do not press, polarization is. Included pouch and napkin) thanks to the store.
My son is super happy, the glasses are beautiful and of good quality.
as seen in the pictures
Good quality, class, stylish and shvidka delivery.
The glasses are of good quality. They came in a rigid wrap with bubble paper so they were well protected.
Very long delivery... I went to the post office-I learned, everything is useless... Opened the dispute, long argued, and finally came the notification from the Mail "urgently get"
Nice, but a little bit to big for 3 years old boy.
Good glasses. for 3-5 years of norms
Very nice singlasses!
Good glasses for this price. The size approached a large 2-year-old man. Lenses honestly polarized, plastic is not the coolest, but not flimsy; just for the child, which will still kill them))) the parcel is packed perfectly: bags, pouches, box, package,-everything got into integrity, in the kit there were rags and covers! Seller-big well done
Super quality recommend
Excellent glasses, the child is delighted (4 years). Glasses, case, napkin, polarization test included.
This is my opinion, super glasses and lenses and frames. Son (2 years 4 months) a little more in the air., does not take off. I even wanted to sleep in them yesterday. Seller recommend thank you