Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent goods!!!! Seller recommend!!!
'M passionate, super recommend yes, note 1000 for store.
Good panties, warm
I got children's leggings today, very much. Cute, warm inside the type of bike, thanks yall to the store for fast shipment, even better, than in the description.
Good quality, I recommend
All OK, pants nice and warm
Good panties, corresponds to its price. Go in size.
Fast delivery, just like the photo and inside is chubby I highly recommend
joli
Very pretty!!! For the cold it's great!!! Arrives very fast 2 weeks... Thank you
Is beautiful!!! Exactly as the picture. Fabric thick and hairy inside. Bought size 2 T will serve my daughter now until the two years, a little long.
Excellent quality, very warm, size as description.
Great!!!! Fabric wonderful… Congratulations!!
Thank you, good material, thick and hot
Good leggings. A little stick out threads, but mostly sewn well. The goods came in 23 days. Thank you store.
Excellent, but the last size is close to 134. Very good. I recommend! Use the code (promotional code) in8lj6ce to get up to 220 coupons!!! Good luck!!! Use code deals for additional discount :) good luck!
Such cool pants!!! I'm delighted. They took on growth, the stock is large. The quality of the fabric is very pleasant!
Beautiful, well stitched, 116 height 7 t just right with a small margin, so the pants are small, it needs to be considered. Not straight very warm, but with fleece
Leggings granddaughter came up. Seller thanks!
Beautiful and warm
Pants according to the advertised. Beautiful pattern and is lined inside, very warm. Size also matches the advertised. Bought 3T.
Growth stood 110, the label does not indicate how much what is in the composition. Threads do not stick out, there is no smell. Synthetics naturally. It's like the description. When I washed the water slightly darkened after the first wash, the product was not deformed. The order was made 08.03.20 received in Vitebsk 11.04.20
nice smooth touch on the surface material. inside fleece lining feels thick and warm.
Very satisfied and very pretty!!! Very fast. Thank you
Very bright, with insulation inside. They took on the growth... vprok. Thank you to the store for the fast delivery.