SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of forhappybaby.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of forhappybaby.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of forhappybaby.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.forhappybaby.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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Top picks just for you
Size 22. With fur. 1 cm stock. Delivery 2 months. The color is closer to Burgundy. Quality pleased. Thank you store
Ordered 2 pairs of shoes, came 1 pair of shoes, was disappointed, but the store quickly reacted and returned the money, I recommend the seller!
Cool shoes. Delivery mega fast. I recommend.
All super size matches! Thank you store!
My daughter is happy, small in size.
Everything is super! The order came quickly enough, tracked without problems, despite the world situation.
Boots made of oilcloth)) but for 700R for spring and autumn the most. In Moscow, children's shoes are very expensive and you need to buy a few pairs and often. Long sent them, long walked but the most important thing is that they came. We will leave them a little big for the autumn.
Bon produit
Come quickly. Quality is not bad for such a price. Glue is visible in places. In general, the purchase is satisfied
Shoes Super!!!!!!!!!!!!!! Thank you!!!!!!!!!!!!!!!
As always beautiful
They are very cool! Packed well, not even wrinkled. No scratches, no rubbing, no smell. Came to Hmao in less than a month.
To Moscow 1,5 months Cute shoes, their size 7 (the size of the insole is 14,5 cm) while too big for the Russian 21, Not wide, on the leg hold tight
Shoes are wonderful, sensational product for such a low price, contact the store very good, despite the coronavirus parcel from China reach Netherlands
Cool shoes!!! My daughter's leg is 16 cm,. MM5 has a stock, for the spring and autumn is enough. Satisfied with the order, I recommend!
Have already several times ordered, super satisfied!! Good product, fine store. Highly recommend.
Good quality
Really liked. And with the size of lucky.
My son loves! IS known for boy boot yellow RS So that had to buy the second larger :)
Very cool, I will still order
Beautiful.
Super satisfied. Well, yes synthetics. But there are no complaints about quality. Just styliaga
Cool shoes!!!
Lovely boots. Perfect size. Fast shipping. I recommend this store.
Great quality great for my 4yr old . Size up when buying