Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The jacket is just fire, thank you very much, warm and the quality is good! You can link to your store)
The vest is well done, internally has a soft and warm fur, I took a 24m for my daughter 18 months and goes great. Only the face Minnie could be a bit more precise
Absolutely adorable! My niece is gonna flip ! It looks and feels very soft and cozy . They only thing I see that is kinda off is the hood the Mickey Mouse threading on the face needs to be darker but it’s nothing to bad ! Worth it definitely for the price !
Very cool and warm jacket. A little large for annual child, but better that is greater than miałaby be too small
Great shopping, keeps you warm and is done very well, the board
Just like the picture.
super prekyte tik gaila mazoka paemiau
A jacket, a little too big, but not a problem, bright and beautiful, for winter of course not suitable, but for autumn the most that, i recommend
For a year and 4 months the size of 18 months back to back, the growth we have 83 cm. Delivery month to the moscow region
Very beautiful and warm
Nice jacket. Order! Fast enough shipping
Jacket crinkled. For autumn-spring the very thing. I ordered for a child 1 year 4 months size 18 months, sat well, it was scabbard and more to take. Delivery in 9 days
Simply lindooo good quality warm for winter
Fast shipping and proper measurement, very nice I am satisfied and my daughter loves him very
Delivery, good service, but not very small
Quality, excellent price! Good purchase arrived earlier than stipulated by the store.
Fast delivery in less than a month. Vest beautiful. Are very satisfied. Advice the store. Thank You
Jacket well, just a bomb!!! All as in the picture, awesome, bright crimson color, came quickly, less than a month. True ordered for 2 years, we 1.7 just but at the same time we are average physique and a jacket for a turtleneck or not a warm jacket will go, in a nutri fur lining, the most important thing is the ass closes, well, there for the spring and until the end of autumn we reach. Take it will not regret, i recommend and by the way there is no smell!!!
I liked the jacket, quality, marriage was not revealed autumn most that. i recommend.