Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is well stitched, the quality is good. The stroller has not yet arrived, later I will post a photo on the stroller. Came 3 weeks before Vietnam
Cool! To the stroller came
Norm visor, thank you!
The goods never came. Money returned
Good thing, but you could find and cheaper
The visor came very quickly. I have not tried to tie it yet, i hope it will do.
On the stroller yoyo came perfectly. Quality is good. It came in 2 weeks. I recommend!
The visor came quickly, excellent protection from the sun, from the rain will not protect
I ordered the second, i liked everything very much))) i use it on a stroller and a car
Well protects from the sun. I'm happy)) thanks to the store for the fast delivery
Delivery week. As in the description
I recommend everyone, great thing.
Good skin, easy to attach, i recommend.
Very quickly the store sent everything and quickly got it! The product is satisfied, all as in the description!
Everything is fine, the goods came very quickly
Mega fast delivery! The fabric is soft, stretches. Purchase is happy!
Very cool thing. On the walking block of tuscany is not very approached, just a walk is perfect.
The parcel came before, which was expected)) the quality is good. Let's see how it will be on the stroller.
Delivery is fast to chelyabinsk region, the parcel has been tracked all the time. The visor itself was well packed, the quality is not bad, but i thought it would be denser than the fabric. You can fix it as you like, on which the imagination is enough))) came to the walking block of the stroller jane nomad
Good quality for your money. Neatly stitched, neat details. The fabric stretches, suitable for any stroller. Came in two weeks
A good visor, covers completely