Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cap size for 2-3 years Order came in a month
Very healthy hat!!! Advise!!! Quality and as beautiful as in the photo. I took White with the panda.
The hat came quickly, the sheep are pasted, I thought that these were drawings, let's see how they behave after washing, in general, the hat of norms!
Cotton cap, cool. For 3 x monthly with a lapel is too big
I liked the hat, I went up for 6 months
I take this store a second time. Caps are excellent. After washing do not lose color or shape
I liked the hat. For 9 months very well approached.
Quality is super)
Quality is good, only here it was small for a daughter, we are 2 years old
Very nice item and fabric. I'm really nicely surprised. Size good for 12-18 months.
The quality of norms, in size for 2 years is small
A good hat, pleasant to the touch to the one-year-old child came up perfectly
A good quality cap, I hope in the sock also will not disappoint
Very cool quality, well made, soft touch
its nice but not for newborn.. only for bigger babies
Delivery to Rostov Region 19 days. To the touch is pleasant. The color is slightly brighter than in the photo.
Stretched not very well
The material is super, the quality is excellent, for a year the child is just right
The cap is excellent. Approached perfectly on the volume of the head 42 cm.
Up to 2 years
Super quality, arrived for 1,5 months, suitable for year
The cap received exactly a month after the order. two-layer tight jersey, well fits the head of the child, ordered for a year with a head circumference of 43 cm, in height goes with a margin, is designed for the gate, will go for the next season. drawing printing on the surface of the fabric, so you need delicate washing. The sewing quality is good, there is no synthetic smell. order at this price, very good hat!