Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came quickly on time, packed well. All in the kit is present. Maneuverable, everyone likes
Great one, thank you, Seller
Trolley consistent with the description
Niece as buyer was used very like four key shipping $ and it took about one buyer recommend
Very nice stroller, good quality overall, does not smell the chemical. The package on the other hand was in bad condition, is it the many delivery companies or the company at the beginning .....
Stroller is great! And for convenience and quality. With the color of the truth did not quite hit, thought that the blue melange, and he was under jeans. But this one is also nothing)
i am very satisfied with delivery timing and the quality, just do remember its a bit small. not sure its designed for what age
The stroller is excellent, the store quickly answered, agreed to send the stroller from Spain that would not pay tax. The stroller came in less than a week. I advise!
I placed the order on Nov 11 and i received it today it came exactly as shown I am looking forward to using it when we travel
very fast shipping to Australia , nice
received the stroller. it's as described...fast folding. most importantly it has all the useful functionall features and its value for money.
Good store ,I wuld recomend for sure
Way better than I expected. Excellent communication from store. Very happy.
Thank you, this stroller looks great. It seems very stable and durable, high quality item. Thanks again, I will recommend it.
LOVE this stroller. It is so EASY and intuitive to use. My baby is 13 months old and meassures 78cms and loves it. I can set it up and fold it down with one hand. It takes little space in the car trunk. His feet can hang out a little bit but he doesn't care.
Trolley is gorgeous, slap-up and when my growth 183 very cool it leads handle is not too low, functional and very light it can spread the one hand.
Very fast delivery. Ordered it on August 28th and received it within a month ! It came on Sep 16th to Canada! Love this stroller, very easy to push. My son is 28 months and he sits nicely in stroller. Can’t wait to try it on road tomorrow! Thanks
This stroller is amazing! have no words! compacting, lite weight, easy to operate, beautiful and safe! The color is as described, very satisfied! arrived fast till my home. Thanks a lot store I recommend to buy ❤
Cool, a little color is different
Veldig bra, jeg liker den. Anbefaler!!
very sturdy. easy and smooth to wheel. nice comfortable seat for baby and convenient bag to put stroller in. rlly love it
I already love this stroller!! For 7500 rubles it's just a bomb! The materials are all good, folds easily, in itself easy. I watched this kind of stroller in mother care, so they cost 20000-30000. So for such a price it is sooooo profitable. It is already interesting to experience it in business and take it with you on the plane)) complete with a mattress, mosquito net, raincoat and detailed instructions in english with pictures. Everything is clear and accessible. The main stroller i had was expensive-cybex priam lux seat, it, of course, is super, the quality is excellent and everything is thought out, but it is sooooo bulky and heavy. In the trunk to fold-a whole thing. So i decided to buy this miracle gadget for the car. Delivered business lines.
Hiiii dear i pay now at post.nl 38,65 euro why for what is that?