Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery was fast and the product is as described in the publication, good quality, good terminations 100% recommended
Very nice shoes, according to the description. Jen's very happy. I took 6.5, which corresponds to a size 22.
They look amazing & big aha it be at least 1-2 years before my son can fit in them but they are amazing
The order came to Murmansk in less than a month. Shoes have a smell, but they will fade. Approached well on the leg 11 cm with a small margin.
Normal shoes but soft
In Minsk it reached a month. fully corresponds to the description.
Boots came quickly, despite the quarantine. Made not bad, the only one did not like how the part of the lacing is made, not quite high quality. The fur is artificial, and the shoes themselves are made of leatherette, which in principle was expected for such a price, for 2 years I think, noses will quickly be erased. But in general, shoes sit well and pretty. Thank you.
Very cute sitting also good
Very cool shoes, for your money just fire
Look great. Delivered sooner than expected to Greece.
Good shoes, light, well bend. With the size did not guess, but will be on growth. I advise the store. To St. Petersburg reached in 7 days.
Good shoes! A little smell of skin, there are small traces of glue, but in general cute. To the touch pleasant, like a split nubuck. Inside the fur a little climbs out, but I think, when it comes down, it will be normal. In the sock have not yet tried. On the insole slightly less than 13 cm. Overall satisfied. Taking into account the situation in China went three weeks to the Kaluga region! This fast track was tracked everywhere.
All super :)
Beautiful boots, comfortable baby. On the leg 13 cm (our 23) chose the size 8 (25) there is not a large stock, almost back to back.
Very well packed, soft and odorless
Boots are excellent, the smell is a little felt, but not strong, glue is nowhere to be seen. delivery fast 8.03 ordered, 21.03 received. ordered 11-insole 17 cm (the size grid corresponds), with the store did not communicate.
Very satisfied, cool shoes, the order was a month
I arrive in a month and a week to La Paz, Bolivia. Good quality and very nice design.
The Shoes are very beautiful and comfortable. I can recommend
Look good, without defects, on the foot of 14.5 cm just right with a woolen toe. Fur "fish" of course and a little climbs, but for the autumn will fit, I think, not less than 0 °.
Good shoes, in the sock well proven. I take the second time. I take on fur, at first the fur climbs a little, then it is applied and everything is OK. The only negative is the glue on the rim, but when dressed on the leg, and already worn, not particularly visible. For Rostov-on-Don fit in late autumn, you can wear slushy weather, dirt is easy to clean, do not get wet (the main puddles do not jump))) size 11,5 on the insole 17,2 cm. On the leg 16,5 cm. A decent stock turned out.
Forši, Mazi zābaciņi ar plānu vilniņu. Piegāde 5 Dienas.
Excellent shoes. Took for a year 21 size, a little more, but with a toe will be good. Warm, made qualitatively.