Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool shoes, done well, the daughter is delighted.
Shoes are just perfect. We're delighted. Go size in size. At the child size 29 took 30.v results bolshevaty on the size. They put insoles. sequins do not fall asleep. Shimmer and Shine. order sent quickly.
Very beautiful and quality. Fast shipping. Thank you.
They look good
The shoes are wonderful, as in the picture, the daughter is delighted, ordered 11,5 on the insole written 29 size, delivery less than a month
very nice shoes. fast delivery. i recomend it and store too. thanks
Strong smell, but more like new shoes. I’m convinced this will go away. Look as on the picture. A LOT of sparkle!
Received very quickly within 12 days. No claims. My daughter will be happy. Seller recommend.
Shoes are the dream of a little princess. The child is delighted, does not part with them. The only thing, missed with the size, bought 2 sizes larger. But the little princess is not embarrassed, walks in them around the house and happy. I recommend the store, the store and its products. Thank you to the seller.
Stunning beauty shoes! My daughter is delighted! Thank you very much that you are pleased with such a product of children and their parents))
Very nice shoes, fine quality and fast shipping!
They are beautiful dark photo
Just super! I ordered two pairs, relying on my gut. The store advised quite different sizes, thank God did not listen to it! Both pairs of shoes fit perfectly! Not small, not great! The leg of the daughter is exactly 17 cm!
Simply Beautiful, recommend store
Great helped from the store and good quality. My daughter loves the shoes!!
Perfect!! Lovely little girl! And the size is consistent with FR sizes;)
Super beautiful and perfect finished anklets.
Very nice shoes
Amazing shoes love them
I really like such shoes, the child grows, i order the second time, delivery 1 month, shoes size 12,5 came with the marking 30, we just ..
like the size you send to me ,Thank you so much