Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They look great, I recommend
They're "shit" style.
Panties are interesting of good quality. thin soft. But on skinny children. On the seat in the straps straight in the skirt, although they took on a larger size ..
Super I buy 4 years Grow
Normal pants, neat. In vain only 7 t ordered-my exact will be great. Apparently the size is accurate enough, at least with a large margin to take is not worth it
Excellent quality panties. Size fits.
I ordered such pants 5 years ago to the elder son, I really like them, the elder to the hole carried them. For 4 years took the size of 120, slightly large. But you should have. Came for 3 weeks. Thank you
Gray is more dense. I like the quality better. They sat down well. 5 T for a girl of 4 years with a good margin. Height 103. I recommend the store, they came quickly.
very nice recommend size also perfect txs
Good Pants. come quickly!
Quality is normal, with the store did not communicate, it was almost a month
Are good, the size matches
Good pants, I do not take it for the first time. All OK
Trousers thin for summer, but very cool, size 3T for height 92 a little too large, I think you will be did for 98. Shipment to Poland Express-2,5 week czekałam. Recommend!!!
Panties quality, knitwear tight, for 3 years took the size 4, have not yet measured, but I think they will sit well. Delivery is fast, thank you. Ahead of the fake pockets, behind a full face.
Pants are great. On the height of 105 cm, very well approached 120, with a small margin
Super pants! I order the second time, everyone is happy) I recommend!
Delivery quickly, everything came and liked, I recommend the store.
Good quality and price
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Great pants for baby
Panties are cool. For the summer. Ordered the second in a different color