Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality of the bag is not very good, but in general the product corresponds to the description.
The bag is small, but for such money is good.
Super fast delivery in 12 days to engels, thank you very much. The bag is not big as i wanted, many departments it pleases, the color is good.
Small but enough for diapers, wipes and bottle;)
Good bag, took 3 pieces, roomy
Delivery month, small
The fabric is thin, but the bag is very roomy! (although it looks small) napkins, diaper, keys, phone, purse, bottle and small rattle climbed perfectly. I recommend
Very good bag. Delivery fast less than 2 weeks. Everyone is happy. I advise the store
The bag is very good and large. Delivery is fast. I recommend!
Excellent bag, purse, phone, diapers wipes wet (but small packaging) wet. there is also a pocket for keys. Hung on a stroller. On quality: for this money-good.
I recommend the store to moscow for 10 days
Thank you very much! The bag is good!
The bag is very cool, took several pieces, roomy, i advise
Good, roomy bag
The bag is excellent, ordered for a summer stroller. Placed 2 bottles, 4 diapers, napkins (small packaging), handkerchiefs, purse, phone and small things for yourself and daughter. And the place remains. I'm completely delighted, what you need. The only thing that did not like is that not in all pockets there is a bottom (meaning the fabric base), but it's not cretaceous. I did not communicate with the store. Reached in 2.5 weeks to vladimir region
11 days and parcel in my hands, all as in the photo... super quickly delivered, thank you. P.s kurgan region
The goods arrived very quickly. All zippers are intact. Purchase davolna
The goods came in 12 days. When examined, i found a small marriage-badly stitched lightning on the outer pocket (but it can be corrected). Turned this to the store, and he reduced the price of the goods. I am happy with the purchase, i recommend the seller.
Shipping only ten days! In the barrow. I'm shocked. Tracked all the way, all the locks are correct, a bunch of pockets. There is a small smell, but weathered in front of your eyes. To the stroller came, wet and diapers and diaper and bottles! And even honey polis. I'm happy. Sent the same day.
Super fast shipping (about 2 weeks). The order was tracked. the quality is normal. quite roomy, although small. i recommend the store.
Nice handbag. Small, but i did. Came very quickly