Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is cool but at the bottom weigh threads. Size perfectly fit
Attention small size my daughter is 114cm and it's just
fast delivered to kasenslautern Germany, is beutiful and is the right size, gleaner color.
Lovely dress. Stitched well
Good dress, though we are a little bit more, the fabric is soft, the skirt is Lush
Very nice. The knitwear is tight, the quality is good.
Came for 2 weeks quality normal top cotton skirt very transparent tulle hard curvy as in the picture
Beauty dress. Size corresponds to 104/110. Shipping 2 wks.
Cute dress wnusia will be satisfied
Quality is super, I liked everything!!!
Just like the picture. Very happy with the purchase. Good quality
Unbelievable how fast they delivered. I am amazed !!!Very nice dress
The dress looks nice, packaging was good and shipping was on time. Very excited to pass on the gift. Recommend the store.
Delivery 2 weeks, the dress at first glance is very even good. The size of the year is one and a half, it is written 80. We're 1,2 more than that.
The child's height is 107, this size is ideal. Thank you for the fast delivery.
The dress is just like in the photo. focusing on the reviews took the size 80 (US 2,6 and we are not large). the top does not stretch, so consider when buying. The product is satisfied, thank you more
Look great. 'Ve ordered is as German 5 Size 104/110
Fast shipping. The dress is elegant. the only fur is sewn not all but not critical. malomerit. 2'8 took 5. the height of the child is 98. the norms can already be worn quite. thanks to the store.
A good dress, took a year, just right... was afraid of a big one! it came very quickly!
Super fast and very serious store! Thank You the Minnie gorgeous, the part above is stretchable and fine. I Am very satisfied with this dress! Thanks acquisterò again!
Nice,daughter 4 years is very happy.She is smaller, dress fits good.