Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love these bands, highly recommend
Wyglada exactly as the pictures.
Product description is exact as in the picture. Bandages are not small, hold hair well. Thank you, salesman. Definitely recommend.
Came to the RB for 3 weeks, but in our mail another 2 weeks wandered))))) everything is cool, just like in the description! The only thing I thought would be a little thicker, but it's bullshit. 5 Star
All class. It came in a combined parcel (4 in1))), also very quickly. Thank you
The goods did not come, the money was returned without problems
Excellent goods, quality at altitude
I ordered 11.11, I received 6.12, for such a trifle very quickly. The track was not tracked. The bandage is soft, the bow itself is certainly too small, not the same as the original, there is straight to the floor of the head and with the wire, and this soft is not worth it. But nothing presses, keeps the hair well, we have such in stores for 300-500 ₽ sold. Also put for him a cute zip bag.
Great headband for that price. Highly recommend
No smell, delicate material. Very beautiful.
My Instagram @ shoop.ru
Thank You. Very nice bow
Very pretty, I recommend
What a beautiful bandage! Plush, and I want to constantly walk in it! Quality is good, it went more than a month, but it's worth it!
Beautiful already the second she performed
Quality is good. The photo color faded because of the camera, and so the color is good
Very soft and unrealistically gentle material. Sewing without jambs. The parcel came before the stated deadline. Thanks to the store;)
The bandage came, excellent
The bandage is good, the color is bright, sooooo soft
Gently pink bezel is better than bright!!!)))
Gently pink bezel is better quality than hot pink, and so cool
The goods came very quickly, literally in a month. The quality is good, seemingly small, but in fact it stretches very much.
All headbands with different bows. Striped with the smallest. I did not communicate with the store.
Soft on the adult person. Head sit perfectly. Came quickly thanks to the producer