Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very handsome. It suits you perfect
Very beautiful dress, thank the store
The dress is very bright and beautiful, I recommend! Seller handsome
I liked the dress, thank you!
The quality is excellent, the color is bright, saturated. there is a size in size. I thought it was small, they took a larger size, and it's big. but it's better than small. it will grow up. and so the dress is cool.
Good dress. But a little bit small for my daughter
The dress came with a minor marriage. The money was returned. The fabric is dense, but not sewn very neatly
Delivery is very fast, to the Kemerovo region in just 21 days, the dress is beautiful blue! I took for a gift to my niece: I ordered for 10 years-I sent rostovka 150 (she is big, well, nothing for growth) definitely to the store for the goods and the speed I put 10 stars! I recommend the seller!!!!! With the seller did not communicate!
The dress looks like the picture.
Good Furniture material. The size is a little small order a size more
Beautiful charm, took 17 days to arrive Antofagasta, is the same as the picture, ordered SZ 6 for my daughter almost 3years, it was a little bit big But is best
I ordered the dress 23.10 received 28.11. beautiful, neat, marking 140 for a girl height 120 with a margin. I did not communicate with the store.
I liked so much
Thank you for such beauty store, this product is very good quality material dense good. My daughter really liked. The truth is a little not guessed with the size but so nothing terrible will grow up. Sizes correspond
The store is well done!
Very cool dress, I am very satisfied with the order! I recommend to buy!
Beautiful dress, solid fabric. Waist falls narrow. Delivery after 2 weeks
Color is more room than stark white as shown in the picture