Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
The shipping time consists of two sections –
Processing Time: Verification of order details, sourcing, quality checks and packaging. All orders are dispatched from manufacturer within 72 hours after the order is placed and the payment is received.
Shipping Time: The time is taken to arrive at the destination after dispatch from our warehouses.
We use a high-security checkout procedure on our site to protect both the customer and forhappybaby.com. This may extend our processing time up to 5 days as we fully verify our customers and fulfil orders
How long will my order take to arrive?
Orders are shipped by DHL, EMS, USPS and other delivery partners. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at [email protected]
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at [email protected]
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on www.forhappybaby.com.
You are protected when:
The item you ordered did not arrive within the time promised by the seller.
The item you received was not as described.
The item you received that was assured to be genuine was fake.
Where do the products ships from?
forhappybaby.com works very closely with top global merchants from all over the world to source and curate the unique products on the market at the best prices for you. We travel the world and meet trusted suppliers to put together a collection of fun and trending product, this way, you don’t have to drive around to retail shops, search thousands of different websites to price compare and get ideas…think of us as a one-stop-shop destination for the most popular baby, kids parents products. Because of this, your order can be shipped anywhere from the USA, EU, China, India, Indonesia, Vietnam, with USPS, DHL, EMS and other delivery partners.
Kurt's cool. At 122 cm took for 8 years
Very cool jackets with cuffs the hood on the fur looks great. 4 T took for 2 years has not yet measured but on the eye it seems not mistaken. very light. from the Heart I advise. buy will not regret. very satisfied. delivery is fast. big. thank you very much
Nice jacket. Came quickly. I ordered 11.11. Took it at the post office on November 28. There was not a big smell (after washing evaporated) and several protruding threads. After washing very wrinkled. We should steam. But this is not critical for such a price. The daughter has a height of 100 cm. (2G and 10 months. It is high). The jacket is a little big. But that's good. Covers the ass for the spring and maybe the next winter season is enough. We have winter in the south warm so such a jacket is just right. I think up to-3-5 can be safely worn with a light blouse. Let's see.
The jacket is just super!
daughter loves the jacket fits perfect shell be turning 7 in january so i order a 7. material is very nice looks exactly like photo came to california very fast. just in time for the rain and cold winter weather. thank you
The goods went a long time ordered 10.10 came 26.11.and do not say that the down jacket. and so the quality is good!!
so much better than I thought!! came fast, quality is great, size is right, I am so excited to be satisfied!!
Delivery three weeks to the Krasnodar Territory. Sewing normal, park for late autumn, but not for the winter. Material polyester, the child sweats a little. On a slender girl of three years, height 98 cm, the size of 4 T came up perfectly, there is a stock for warm jackets. More reviews of products with AliExpress see in our Instagram: @ irina_haryakova
The jacket really liked. There is no unpleasant smell, pleasant to the touch. It came in two weeks, the track is tracked. Purchase is satisfied)
Excellent park very warm and beautiful, my daughter liked it.
The jacket is warm. Quality is good. For 4 years. Height 110. Size 7-8 sat perfectly. Is it enough for the next season under question
very good
Typical jacket for winter cover. Kozuch middle. Is not too fat wiec bedzie convenient. Ogolnie jestwm satisfied. Minus for this Kozuch ktory linieje and Caly Pyl Sie deposited on the material zewnetrznym
The child of 4,5. Height 106 cm took the size of 7-8 years (7 t), I think that was not mistaken. Quality for such a price is good.
Just a chic jacket, took the size of 4 T for height 94, there is a stock, I think also next year we will dress.
Delivery more than a month, very long. On the quality of norms. For 5 years, the child's height of 114 cm size 8 is excellent, free and convenient.
The jacket is super, came quickly, ordered 20/09 came 14/10. The child is a year old, the height is 83, the sleeves are too big, but I knew that it would be with a margin, in size all exactly, as indicated) there is no soft lining only in the sleeves. I am satisfied with the order, I recommend the store)
Excellent quality. Approached the height of 104. There's a stock. Autumn-spring we leave exactly. Not winter
A good jacket, on a thin boy sat perfectly
The park is great! Warm and beautiful. At a height of 100 cm came up size 5, there is a small stock. Seller recommend, delivery is fast.
Warm Park. to the CBD reached in 18 days. Fast shipping. Seller recommend.
The jacket really liked the whole class without frills the size approached ideally, the description corresponds to a little difference in color but this is not a problem, thanks to this store I will continue to use this store.
Recommend jacket is super
The jacket is small. Size 9-10 is about 5 years. Quality is good.
What a nice jacket! More one between coat. My son is 3 and I had size 5 ordered. Falls for him even more large, but otherwise was he think too small. Happy with it! There was also very fast