Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
The shipping time consists of two sections –
Processing Time: Verification of order details, sourcing, quality checks and packaging. All orders are dispatched from manufacturer within 72 hours after the order is placed and the payment is received.
Shipping Time: The time is taken to arrive at the destination after dispatch from our warehouses.
We use a high-security checkout procedure on our site to protect both the customer and forhappybaby.com. This may extend our processing time up to 5 days as we fully verify our customers and fulfil orders
How long will my order take to arrive?
Orders are shipped by DHL, EMS, USPS and other delivery partners. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at [email protected]
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at [email protected]
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on www.forhappybaby.com.
You are protected when:
The item you ordered did not arrive within the time promised by the seller.
The item you received was not as described.
The item you received that was assured to be genuine was fake.
Where do the products ships from?
forhappybaby.com works very closely with top global merchants from all over the world to source and curate the unique products on the market at the best prices for you. We travel the world and meet trusted suppliers to put together a collection of fun and trending product, this way, you don’t have to drive around to retail shops, search thousands of different websites to price compare and get ideas…think of us as a one-stop-shop destination for the most popular baby, kids parents products. Because of this, your order can be shipped anywhere from the USA, EU, China, India, Indonesia, Vietnam, with USPS, DHL, EMS and other delivery partners.
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Got very fast. Son collected, everything works as it should. Very satisfied.
I buy these every Christmas for my husband. He loves and hates to put them together! He has to have things to tinker with during the break and these take some time, well, some of them. Some work, some don't but they're all really cool. I told him he needs to build shelving in the office that goes all the way around the room to display them.
P E R F E C T
Mega fast delivery, 4 days, thank you very much
good!!! fast delivery!!
Packaging whole, inside did not look-a gift. Delivery is fast.
Delivery month, came without damage, I'm happy... Happy new year
Super. Everything is very thoughtful, perfectly customized. I recommend.
Product excellent
Excellent service and great product
Privezli mi to s ppl CCA Tyden Po objednavce. VSE Super zabalene. Brought somewhere in a week PPL. everything is perfectly packed
Packed well. There was a hitch at the customs office, but the parcel was received. Not yet opened, a gift for the new year.
Very nice products, and quick delivery.
Nice and fast, thank you!!
Delivered the courier to the Krasnodar territory for two weeks.
The Camera is today come, all the best no Damage. Very fast Delivery. thanks V.K.
The product corresponds to the description. The store pleased with the gift in the form of an owl, despite the fact that the product was bought at 50% discount. Thank you!
Very nice parts, the building is amazing. All parts fit perfectly! The result is so nice! Buy it, you will not regret it!
Everything is fine. The box is not wrinkled. Unfortunately, there was no owl and no gift (((. I will write an additional review.
Little bit damaged, hope inside is intact parts, it will be a gift.
To moscow from 10 to 15 days (there were many orders). Excellent store, bought with friends a lot of puzzles (for the action), the seller sent everything very quickly. Quality is ready. Details at a high level. To each projector put an owl as a gift. All puzzles have an excellent instruction, the more expensive (and also a large) puzzle the more pages in the tool. The bulb needs to be creative by itself, which is not very desirable, i would know not to order probably. In the form of the bottom left, cheap puzzles, great for starting with the child. With the right down, more complex but beautiful. "Notre dame" is made as cheap, but covered with something colored. Not all parcels came in good condition, packed not very, so as lucky, some took a gift, but will not fit (the boxes are very wrinkled). Very satisfied with the goods and the seller, i recommend to buy. Made a small video as good. The seller and those who would like to see what will come in the parcel. Https: // youtu. Be/vcms6hg446q. Seller thanks and good luck in the development of the store.
To moscow from 10 to 15 days (there were many orders). Excellent store, bought with friends a lot of puzzles (for the action), the seller sent everything very quickly. Quality is ready. Details at a high level. To each projector put an owl as a gift. All puzzles have an excellent instruction, the more expensive (and also a large) puzzle the more pages in the tool. The bulb needs to be creative by itself, which is not very desirable, i would know not to order probably. In the form of the bottom left, cheap puzzles, great for starting with the child. With the right down, more complex but beautiful. "Notre dame" is made as cheap, but covered with something colored. Not all parcels came in good condition, packed not very, so as lucky, some took a gift, but will not fit (the boxes are very wrinkled). Very satisfied with the goods and the seller, i recommend to buy. Made a small video as good. The seller and those who would like to see what will come in the parcel. Https: // youtu. Be/vcms6hg446q. Seller thanks and good luck in the development of the store.
Sent quickly. Ordering this "puzzle" did not think that he would surprise me so much. Many ways of connecting parts, thoughtful designs, estheticism, lack of glue and smell of wood) and most importantly, the proektor works. And that sound... Assembly is not of easy, which for me plus) as a gift put an owl. Very beautiful stand for pens. The packaging of the product itself, at a high level, for a gift is an excellent option. I advise everyone to produce robotime!
To moscow from 10 to 15 days (there were many orders). Excellent store, bought with friends a lot of puzzles (for the action), the seller sent everything very quickly. Quality isgot. Details at a high level. The projector put an owl as a gift. All puzzles have an excellent instruction, the more expensive (and also a large) puzzle the more pages in the instructions. The bulb needs to be creative, which i do not really want, i would know i did not order probably. At the view on the left bottom, cheap puzzles, great for nachin. With the baby. With the right down, more complex but beautiful. "Notre dame" made ka cheap, but covered with something colored. Not all parcels came in good condition, packages. Not very, so as lucky, some took on a gift, but will not fit (the boxes are badly wrinkled). Very satisfied with the goods and the seller, i recommend to buy. Made a small video as good. The seller and those who would like to see how everything will look. H t t p s: blind blind youtu toch be blind vcms6hg446q Seller thanks and good luck in the development of the store.
Super excellent store and item + gift, quality 100%